Returns & compliance
Returns affect your compliance dossier — when goods come back, the original VAT documentation may need updating.
Credit Notes
When an RMA results in a Credit Note, the CN is linked to the original deal. The compliance dossier reflects this adjustment.
Traceability
Every RMA resolution creates a financial transaction in the ledger — full traceability from the original sale to the return to the credit adjustment.
Cross-border returns
If goods are returned across borders (e.g., from Germany back to Netherlands), additional documentation may be needed — Kolibra tracks this in the compliance tab.
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