Supplier Rating
Composite score based on: on-time delivery rate, product quality score, average lead time, payment terms compliance, and order completeness. Badge: Excellent / Good / Average / Poor.
Customer Rating
Composite score based on: payment reliability, order frequency, average order value, and credit utilization.
How it works
Ratings are calculated automatically from your deal history — the more deals with a partner, the more accurate the rating.
Where to find
View ratings in the CEO Dashboard → Suppliers/Customers tab, or on individual supplier/customer detail pages. Use ratings to make informed decisions: prioritize reliable suppliers, identify at-risk customers.
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